Professional Data Recovery Services

Data Recovery services for LTO, DLT, DAT and other Tape media

Tape Recovery Services

Speak With A Tape Recovery Specialist: 1.800.551.3917

CBL Data Recovery can recover data from all types of tapes and formats. If you need data recovered from a tape cartridge, regardless of type, age, or format call us toll-free, 24 hours a day to begin the recovery process.

CBL has performed LTO data recovery, DAT data recovery and other data successfully from tape cartridges experiencing a wide range of failures including:

  • Accidentally erased or over-written data cartridges
  • Broken or de-spooled backup tapes
  • Damaged tape header or misalignment of drive heads
  • Water, smoke, or fire damaged media
  • Corrupted files due to electrical or mechanical failure
  • Failed Backup Systems and Tape Libraries
  • Accidental File Deletions and Human Error
  • Bent or Physically Damaged Tapes
  • Software Corruption
  • Tape Configuration or Setup Problems

LTO Data Recovery, DAT Data Recovery and Other Tape Cartridges and Libraries

Once your media is received by CBL, it is immediately logged into our tape recovery service system. At this point, you will receive a call from your CBL customer care professional who will confirm receipt and gather further information to help guide the CBL laboratory engineer. The hard disk or tape is then quickly sent into the laboratory for evaluation.

Our experienced tape recovery service specialists will thoroughly examine your tape for damage before any attempt is made to read the data.

Carefully securing a copy of the tape cartridge is the most vital part of this procedure, especially if the tape is worn or damaged in any way. Our tape recovery specialists have the expertise to thoroughly examine your tape before reading it. Only then will they perform a low-level read in order to create a working copy of your data. No recovery will ever be performed on the original media. This policy is in place to make sure that the original data is never compromised in any way.

As soon as the evaluation is complete, your customer care professional will contact you to inform you of the results. If data recovery is possible, a quotation will immediately be faxed or e-emailed to you for your approval.

Our Tape Recovery & Data Loss Service Options:

With tape recoveries, there are 2 different service options you can choose from. There is a nominal setup cost for tapes that are sent for recovery or conversion. These vary depending on the type of tape and situation.

Service Timeframe Setup Cost
Rush 3 to 5 Business Days Free. Unlike our competition, you only pay for what we recover. Nothing more.
Standard 7 to 10 Business Days (see above)

If you require special weekend service please contact us so that our client care team can make arrangements, as charges can vary. In the case of an unrecoverable project, the only charge to you is that of the initial set up charge and shipping costs.

Data Recovery Shipping Instructions

To arrange shipment of your tape media, please read our shipping instructions. You can always call us toll free to speak with a client care professional to get shipping instructions and a project ID number.