CBL’s standard service will have your data ready for return within three working days of receipt of your media. Our emergency service option is available 24 hours a day, 7 days a week. Under this option CBL technicians are dedicated to your project until a successful conclusion usually within 48 hours.
For all of our Customers, corporate, government, non-profit, students or individuals, our standard service includes a free evaluation with no hidden costs. After our initial evaluation of your media, we require your approval of the exact charges before we proceed with the recovery.
CBL provides you with a “no data, no charge” policy on all recovery projects. If for any reason we are unable to succeed in the recovery of your data you will not have incurred any cost.
In order to provide our Customers with the best available data recovery service, CBL has made the commitment to maintaining a quality management system that stresses continuous improvement in processes, technology and the quality system. Our objectives are to ensure your needs are met and surpassed.
Because of our high rate of success in recovering data, CBL has earned the respect of not only our customers but also the data recovery community. As a result, CBL has been successful in recovering data after others in our industry have failed. Our success is based on our 20+ years of experience focused solely on data recovery. We have developed in-house software and hardware technology and training programs to ensure our specialists are equipped with the right tools to get the job done successfully.